Welcome to Kerulen Ltd online store! We understand that shopping online can be overwhelming, and we want to make the process as smooth and easy as possible. That’s why we’ve created a comprehensive FAQs section where you can find answers to commonly asked questions about our products, services, and policies. In addition, our dedicated customer support team is available to assist you with any queries or concerns you may have. We are committed to providing exceptional customer service and want to ensure that your shopping experience with us is a positive one. Thank you for choosing Kerulen Ltd, and we hope you enjoy your shopping experience with us!

1. What personal information do you collect?

This statement suggests that the entity is capable of collecting personal data from its users or customers, including information like their name, email address, physical address, phone number, payment details, and browsing activity on the entity’s website. However, it is not clear what the entity plans to do with this data, and the purpose or intended usage of this data collection may differ depending on the entity’s policies and practices. It is important for users or customers to carefully review an entity’s privacy policy to understand how their personal data will be used and protected.

2. Do you share my personal information with third parties?

This statement indicates that the company may share personal information with third-party service providers to operate the website, conduct business activities, or provide services. The company assures its users that it works only with trustworthy service providers who prioritize privacy protection. However, the company also acknowledges that it may be legally obligated to share personal information with government authorities in certain cases. The company promises to comply with all applicable laws and regulations and only share personal information to the extent required by law.

3. What are cookies and how do you use them?

t our website, we use cookies to enhance your experience and provide you with a personalized browsing experience. These tiny files allow us to remember your preferences, analyze your behavior, and improve our services. We assure you that our use of cookies adheres to all industry standards and regulations regarding data privacy and security. We value our customers’ privacy and take measures to protect their information from unauthorized access. If you prefer not to use cookies, you may disable them on your browser settings. However, this may impact the functionality of our website and limit your access to certain features.

4. How can I access, update, or delete my personal information?

This statement informs residents of the European Economic Area (EEA) that the company will only process their personal data if they have a lawful basis to do so, such as consent, contractual obligations, legal compliance, or legitimate interests. The statement also highlights that individuals have the right to withdraw their consent for the company to process their personal information at any time.

The company assures its customers that it is committed to protecting their privacy and ensuring the security of their personal data. The statement encourages EEA residents with concerns or questions about the company’s privacy policy or how they handle personal information to contact them for more information. This statement is in compliance with the General Data Protection Regulation (GDPR), which is a set of regulations designed to protect the privacy and personal data of individuals in the European Union.

5. How do you use my personal information?

We take your privacy and the protection of your personal information seriously. We only collect information that is necessary to provide our services to you, such as your name, email address, phone number, and payment details. We use this information solely for the purpose of delivering our services, communicating with you, and improving our offerings. We never sell or share your personal information with third parties for any purposes.

We employ various security measures to safeguard your personal information from unauthorized access or disclosure, and we comply with all applicable privacy laws and regulations. If you have any questions or concerns about how we use your personal information, please contact us. We are committed to ensuring the confidentiality and security of your personal data.

6. How do you protect my personal information?

Protecting your personal information is a top priority at Kerulen Ltd. We use appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of your data. This includes restricting access to your personal information to only those who need it, implementing data security controls, and regularly testing and updating our security practices.

We understand that data security is an ongoing process and we are committed to continually improving our practices to meet the highest standards of privacy protection. If you have any questions or concerns about how we safeguard your personal information, please do not hesitate to contact us. Our team is here to help and provide you with the necessary information and support.

7. How can I control cookies?

This statement highlights the importance of cookies in providing a personalized and seamless browsing experience on our website. Disabling cookies may limit your access to certain features or content, and may also impact your preferences and settings. We recommend keeping cookies enabled to ensure that you can fully enjoy all the features and benefits of our website. However, if you choose to disable cookies, you can do so by adjusting the settings on your browser. Please note that disabling cookies may result in a less optimized browsing experience.

8. How can I make a complaint about my personal information?

If you have any concerns or complaints regarding the handling of your personal information, we encourage you to reach out to us using the contact information provided in this policy. We take all complaints seriously and will do our best to address and resolve them in a timely and appropriate manner. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority. We value your feedback and strive to maintain the highest standards in protecting your privacy and personal information.

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